Compatibility
WP Super Cache is a page caching plugin that stores static HTML copies of your pages. Unlike other caching plugins, it does not minify, combine, or defer JavaScript files by default, so it is generally compatible with Kukie.io out of the box.
Common Issue: Banner Not Appearing After Installation
The most common issue with WP Super Cache is that the banner does not appear immediately after installing or updating the Kukie plugin. This happens because WP Super Cache is serving a cached version of your pages that was generated before the banner script tag was added.
How to Fix
Clear the WP Super Cache page cache after installing or updating the Kukie plugin:
- Go to Settings > WP Super Cache in your WordPress admin
- Click Delete Cache
- Check your site in an incognito/private browser window to verify the banner appears
Preload Mode
If you have WP Super Cache's Preload Mode enabled, cached pages are regenerated automatically on a schedule. After clearing the cache, the preloader will rebuild the cache with the banner script included. No additional configuration is needed.
CDN Settings
If you are using WP Super Cache's built-in CDN feature (under the CDN tab), ensure that it does not rewrite the Kukie CDN URL. The banner script should load from cdn.kukie.io - not from your CDN. In most cases this is not an issue because WP Super Cache's CDN feature only rewrites URLs for files within your WordPress installation.
Tip: If you are using WP Super Cache alongside a separate JavaScript optimisation plugin (such as Autoptimize), check the configuration of that plugin as well. See our general troubleshooting guide for more details.
Need Help?
If you have cleared the cache and your banner is still not loading, contact our support team and include the URL of your site so we can investigate.